Purchase SAP : C_C4HCX Exam Materials and then pass exam easily

Last Updated: Aug 08, 2026

No. of Questions: 82 Questions & Answers with Testing Engine

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SAP C_C4HCX Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Extensibility in SAP CX Solutions11-20%- In-app extensibility
- Side-by-side extensibility using SAP BTP
- Low-code/No-code development (SAP Build)
Topic 2: SAP Sales Cloud and SAP Service Cloud11-20%- Sales process configuration
- Integration with back-end systems
- Service ticket workflows
Topic 3: SAP Integration Suite11-20%- API Management
- Integration strategy and architecture
- Cloud Integration capabilities
- Open Connectors
Topic 4: SAP Emarsys Customer Engagement and SAP Marketing Cloud<=10%- Marketing automation strategies
- Customer segmentation
- Campaign management
Topic 5: Managing Clean Core<=10%- Evaluating for clean core principles
- Applying clean core methodology to SAP CX solutions
Topic 6: SAP Commerce Cloud11-20%- Storefront and catalog management
- Order management
- Commerce solution architecture
Topic 7: The Intelligent Enterprise<=10%- Understanding SAP's End-to-End Business Processes
- SAP Business Suite Strategy
Topic 8: SAP Customer Data Solutions11-20%- Customer Data Cloud (Identity and Consent)
- Customer Data Platform (Unification and Segmentation)

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. Which types of statement can be configured in Consent Management?
Note: There are 3 correct answers to this question.

A) Communication consent
B) Push notification
C) Terms of service
D) Privacy policy
E) Other consent management


2. Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?
Note: There are 2 correct answers to this question.

A) Immediate reactions to customer behavior
B) Event-driven journeys for contacts
C) Lifecycle campaigns for large contact lists
D) Multilevel ad hoc programs


3. Where can an end user subscribe/unsubscribe from newsletters or notifications as a self-service?

A) Preference center
B) Login screen
C) Full registration screen
D) Lite registration screen


4. What are some of the features of SAP Commerce Cloud, integration extension pack?
Note: There are 3 correct answers to this question.

A) It delivers predefined integrations.
B) It is delivered separately.
C) It is only for SAP solutions.
D) It is delivered as an SAP BTP service.
E) It is a coupled platform.


5. You want to create a solution that will provide a flexible mechanism for assessing fraud risk during order placement. The rules for the fraud check may change from time to time according to business needs.
Which of the following is a SAP BTP, Kyma runtime component you would use to implement this use case?
Note: There are 2 correct answers to this question.

A) Pod
B) Replica Set
C) Event
D) API Rule


Solutions:

Question # 1
Answer: C,D,E
Question # 2
Answer: C,D
Question # 3
Answer: A
Question # 4
Answer: A,B,D
Question # 5
Answer: C,D

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