Exam Topics

The Microsoft MB-901 certification exam measures the skills and knowledge of the candidates in a variety of domains. The applicants must understand these areas and prepare adequately for the possible questions that may appear from any of the topics. The main sections that are part of the MB-901 test are highlighted below:

• Describing Model-driven Applications: 25-30%

  This section of the Microsoft MB-901 exam will measure the skills of the students in explaining Dynamics 365 Sales capabilities as well as those of Dynamics 365 Marketing and Dynamics 365 Field Service. It will also evaluate the proficiency of the applicants in explaining the capabilities associated with the Dynamics 365 Customer Service.

• Explaining Artificial Intelligence & Mixed Reality within Dynamics 365: 10-15%

  This domain will measure the competence of the candidates in explaining the use cases for Dynamics 365 Artificial Intelligence as well as the use cases associated with mixed reality.

• Describing Finance & Operations Applications: 25-30%

  The individuals will need to develop their expertise in explaining the capabilities of various concepts, including Dynamics 365 Human Resources, Dynamics 365 Finance, Dynamics 365 Business Central, Dynamics 365 Commerce, and Dynamics 365 Supply Chain Management.

• Identifying the Components of Microsoft Platform for Dynamics 365: 30-35%

  Within this subject area, the learners will need to demonstrate their skills in explaining integration capabilities; Dynamic 365 Cloud security, business value associated with Microsoft Cloud, and the advantages of role-based security. This topic will also measure the ability of the examinees to recognize the use cases required for Power Platform within Dynamics 365. The test takers should also have competence in explaining the advantages of Common Data Service and capabilities of Dynamics 365 reporting.

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Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration across Microsoft products
• Integration with third-party apps
• Custom integrations in Dynamics 365
• Integration across Dynamics 365 apps

Describe Dynamics 365 cloud security

• Data center access
• Data ownership
• Data loss protection (DLP)
• Authentication
• SSO
• Industry standard certifications (GDPR, etc)
• Encryption

Understand the benefits of role based security

• Life Cycle Services (LCS)

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Streamlined user experience

• Azure features used by Dynamics 365

• App role-based security

• PaaS

• Leveraging security roles

Understand the use of Power Platform in Dynamics 365

• Power Automate
• AI Builder
• Power BI
• Power Apps
• Common Data Service

Understand the benefits of the Common Data Model

• Extensibility
• Consistency
• Analytics
• Interoperability

Identify Dynamics 365 reporting capabilities

• Role-based reporting
• Built in reporting
• Extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Sales insights
• Virtual agents
• Relationship insights
• Fraud protection
• Customer insights
• Customer service insights

Leverage mixed reality

• Guides
• Remote assist
• Layouts

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• LinkedIn Sales Navigator
• Customer requests and follow up
• Dynamics 365 sales automation
• Contact management
• Pipeline management

Understand the capabilities of Dynamics 365 Marketing

• Surveys
• Lead generation and qualifications
• Event management
• Dynamics 365 for marketing
• Landing pages
• Segmentation
• Customer journey

Understand the capabilities of Dynamics 365 Field Service

• Proactive customer service
• Connected Field Service
• Resource Scheduling Optimization (RSO)
• Service resource scheduling
• Field Service Mobile

Understand the capabilities of Dynamics 365 Customer Service

• Case life cycle
• Account management
• Omni channel service
• Knowledge articles

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Enterprise asset management
• Real time cash flow visibility
• Global attributes
• General Ledger
• Accounts Payable
• End to end business processes
• Budgeting
• Project accounting
• Accounts Receivable

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee self-service
• Personnel management
• Benefits management
• Employee development

Understand the capabilities of Dynamics 365 Business Central

• Sales and service
• When to use Business Central vs other Dynamics 365 products
• Project management
• Finance
• Budgeting
• Supply chain

Understand the capabilities of Dynamics 365 Supply Chain Management

• Master planning
• Warehouse management
• Product information
• Modernize operations
• Procurement and sourcing
• Manufacturing
• Project accounting

Understand the capabilities of Dynamics 365 Retail

• Mobile commerce
• Retail capability
• Point of Sale (POS)
• Channel Management

Preparation Process

Microsoft offers some resources on its official website to equip the learners with the knowledge and skills required to ace the exam. Two preparation options are available on the Microsoft Learning Platform. These are instructor-led training and free online learning paths.

• Free Online Training

  Microsoft usually offers the candidates free resources under its learning paths to prepare them for their certification exams. For the Microsoft MB-901 test, the students can explore 15 free modules. They are designed to equip them with the right skills to achieve success in the exam. You can find the details of these training modules on the official webpage.

  Additionally, the students can search for the relevant study materials on other third-party training platforms to prepare for their exam. They will find video tutorials on YouTube as well as some useful books on Amazon.

• Instructor-Led Training

  The instructor-led course is designed to equip the candidates with the relevant skills required to get certified. The applicants using this training option will have to complete the Microsoft Dynamics 365 Fundamentals course. It is designed to provide you with a broad scope of Dynamics 365 apps. The individuals will become familiar with different applications, explain and demonstrate their core functionality, and highlight their business values. The course covers different aspects of Dynamics 365 reporting & security, so the test takers will be able to familiarize themselves with the product and data integrations that are available. If you want to develop strong foundational skills in the Dynamics 365 fundamentals, this training is made for you. It is a paid course and delivered via in-person or virtual live classes.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901