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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. DRAG DROP
You are helping your customer perform a side-by-side migration from Microsoft Lync Server 2010 to Microsoft Lync Server 2013 Your customer's Lync environment currently includes the following:
-Lync Server 2010 Pool with two Enterprise Edition Front End servers
-Lync Server 2010 Mediation Server pool with one Mediation Server
-Lync Server 2010 Edge pool with one Edge Server
-Lync Server 2010 Audio/Video (A/V) pool with two A/V Servers
-Lync Server 2010 Monitoring and Archiving Server
-Lync Server 2013 Pool with three Enterprise Edition Front End servers and collocated Mediation Server pool
-Lync Server 2013 Persistent Chat server pool with two servers
-Lync Server 2013 Edge Server pool with two servers
-Two Session Initiation Protocol (SIP) trunks connected to Lync Server 2010 Mediation Server
-Two SIP trunks connected to Lync Server 2013 Front End Pool Mediation server pool Your customer moves a batch of users to Lync Server 2013. One user reports that when she escalates the IM conversation to an Audio/ Video conference with her colleague who is on Lync Server 2010, audio and video quality become choppy. She also reports that the bars change from green to orange to red. Users who are on Lync Server 2010 do not report any problems with audio or video quality. The Lync Server 2013 user reports that after a few minutes, everything starts working fine.You discover that the Lync 2013 user is using a home Wi-Fi connection. You start a Lync 2010 client on a test computer and sign in with a Lync Server 2010 test user account. You start a Lync 2013 client on a second test computer and sign in with a Lync Server 2013 test user account. You re-create the problem by using two test user accounts and collect the following information:
-log file from each client
-Lync events from each client
-log files from both Front End Server pools
-Lync Server event from Lync Server 2013 pool
-Network Monitor data on Edge Server
-Network Monitor data on the test computer that has Lync 2013 You need to analyze the logs and packet data to diagnose the problem. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

2. You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. Many users dial in to conferences and share Microsoft PowerPoint presentations. The server that hosts the conferencing pool is experiencing technical difficulties that are causing conferences to fail. You create a new Lync server and migrate users to this pool. You need to ensure that dial-in conference Uniform Resource Identifier (URI) addresses are maintained. Which cmdlet should you run?

A) Export-CsConferenceDirectory
B) Move-CsConferenceDirectory
C) Import-CsLegacyConferenceDirectory
D) Update-CsConferenceDirectory

3. DRAG DROP You support a customer who
is deploying Microsoft Lync
Server 2013. The customer has completed deployment of the following components:
-A Lync Standard Edition Server,
-A Lync Edge Server,
-A media gateway connected to a Tl trunk,
-Appropriate rules for reverse proxy, and
-An Office Web App server with Microsoft SharePoint 2012.
Neither federation nor external access is enabled.
The customer installs a number of Lync 2013 clients on pilot user computers that are located inside their network. No one is able to access the Lync server from outside the network.
The pilot users report the following issues:
-When they make calls to local numbers, the calls do not work. An announcement states that they must not dial 1 to make a local call.
-When they make calls to long distance numbers, the calls connect, but the other end user reports that the caller's number does not appear correctly.
-When they receive long distance calls from outside, the caller ID information displayed in Lync does not match the caller's contact information.
You need to ensure that users in the customer's network can successfully have calls with users outside the network. You open the Voice Routing tab on the Lync
Server Control Panel as shown in the exhibit. (Click the Exhibit button.)

Which area should you look in to investigate each issue? (To answer, drag the appropriate voice routing area to the correct issue investigation or investigations. Each voice routing area may be used once or not at all. You may need to drag the split bar between panes or scroll to view content.)

4. You support a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local. The pool is configured
with two Session Initiation Protocol (SIP) domains named litware.com and fabrikam.com. The environment also includes the following:
-three Front End Servers named Lync2013FEl, Lync 2013FE2, and Lync2013FE3 -one Back End Server named Lync2013BE You plan to install a single Edge Server. You create an Edge pool named Lync2013Edge.contoso.local. You want to configure the following Edge services:
-Access Edge to use sip.fabrikam.com
-Web Conferencing to use conf.fabrikam.com You also want to enable the federated access feature. You need to assign internal and external certificates to the Lync 2013 Edge server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Request a certificate from a public certificate authority (CA) and include the names Lyncdiscoverexternal.fabrikam.com and sipfederation.fabrikam.com. Assign the certificate to internal and external interfaces of the Edge Server.
B) Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com and sip.litware.com. Assign this certificate to the internal interface of Edge Server.
C) Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com, sip.litware.com, and conf.fabrikam.com. Assign this certificate to the external interface of the Edge Server.
D) Request a private certificate from an internal certificate authority (CA) and include the name Lync2013Edge.contoso.local. Assign the certificate to internal interface of the Edge Server.
E) Request a wildcard certificate for *.contoso.local from an internal certificate authority (CA). Assign the certificate to internal and external interfaces of the Edge Server.

5. You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013.

You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
B) Create the following DNS A record: admin.contoso.local A 192.163.10.10
C) Create the following DNS A record:lync2013pool.contoso.local A 192.168.10.10
D) Create the following DNS A record: Meet.contoso.local A 192.168.10.10
E) Create the following DNS A record: lyncdiscoverinternal.contoso.local A 192.168.10.10

Solutions: