Last Updated: Aug 25, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Weight | Objectives |
|---|---|---|
| Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Crowd Workforce | <8% | - Concept and benefits of Crowd Service - Manage crowd workforce assignments |
| Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Planning and Dispatching | 11% - 20% | - Create, assign, and manage service calls and resources - Features of planning and dispatching module |
| Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
1. Which features are offered by the Operations View dashboard included in the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
A) Overview of System Health score for SAP systems
B) Development of new AI features
C) Real-time financial analysis
D) Collection of daily and historical data on system health
E) Jump-ins to SAP Cloud ALM applications for detailed insights
2. How does the RISE with SAP Methodology Dashboard contribute to maintaining a clean core?
There are two correct answers.
A) By providing real-time customer feedback
B) By aligning organizational strategies
C) By offering upgrade preparation insights
D) By boosting marketing efforts
E) By ensuring code noncompliance is addressed
3. Which of these configuration options can be used to help ensure that data volumes on mobile devices can be kept under control?
There are three correct answers.
A) Data Sync Rules
B) Company settings
C) Permissions
4. Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.
A) Autoscheduling
B) Customer self service
C) Smartforms and feedback (checklists)
5. What kinds of checkout processes are supported?
There are two correct answers.
A) Save efforts
B) Complete smartform
C) Group checkout (for multiple activities under one service call)
D) Standard checkout (per activity)
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: C,E | Question # 3 Answer: A,B,C | Question # 4 Answer: C | Question # 5 Answer: B,C |
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