Last Updated: Aug 17, 2026
No. of Questions: 88 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
| Topic 2: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Topic 3: Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
| Topic 4: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Topic 5: User Management | 8%-12% | - User creation and maintenance - Business roles and access rights - Access control management |
| Topic 6: Reporting and Analytics | 8%-12% | - Interactive dashboards - Excel integration with reports - Custom report components |
| Topic 7: Product and Pricing | 8%-12% | - Trigger pricing in sales documents - Pricing components configuration - Internal and external pricing determination |
| Topic 8: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Topic 9: Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Topic 10: Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Topic 11: Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Topic 12: Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Configuration and administration tasks - Tailoring standard settings |
1. What is the difference between a business user and an employee?
There are 2 correct answers to this question.
Response:
A) Business users can be created using the data migration template.
B) Employees need to be assigned directly to the organizational structure.
C) Business users can be assigned access rights and business roles.
D) Employees can be assigned access rights and business roles.
2. Using rules in opportunity management, what is the prerequisite to determine the sales team?
Please choose the correct answer.
Response:
A) A Workflow
B) A Territory
C) A Party Role
D) A Work Distribution
3. A user is assigned to work centers that contain the same view, in the first work center, the user has unrestricted read and write access, in the second work center the user had read only access.
Which access rights does the user get for this view in both work centers?
Please choose the correct answer.
Response:
A) Restricted Read and Write access
B) Unrestricted read access and restricted write access
C) Restricted read access and unrestricted write access
D) Unrestricted Read and Write access
4. Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:
A) Define Sales Hierarchy Levels
B) Create multiple Root Hierarchies
C) Upload Territory Hierarchy from Excel
D) Assign employee substitute to Territory Hierarchies
5. You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this?
Please choose the correct answer.
Response:
A) The Corresponding scoping element is NOT activated.
B) The Fine Tuning activity is NOT open for configuration.
C) The Fine Tuning activity is closed.
D) The Fine Tuning activity is NOT added to the project.
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A,B | Question # 5 Answer: A |
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