Purchase Salesforce : Strategy-Designer Exam Materials and then pass exam easily
Last Updated: Aug 26, 2026
No. of Questions: 230 Questions & Answers with Testing Engine
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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools and Artifacts | 23% | - Discovery and research techniques - Journey mapping and system modeling - Roadmapping and solution visualization - Design documentation and alignment tools - Opportunity framing and prioritization frameworks |
| Topic 2: Leveraging Adjacent Roles & Skills | 19% | - Identifying technical and business capabilities - Collaborating with development, UX, and business teams - Applying systems thinking and platform knowledge - Guiding solution delivery and iteration - Aligning design with Salesforce ecosystem capabilities |
| Topic 3: Intangible Deliverables | 26% | - Building strategic alignment and consensus - Relationship and stakeholder management - Facilitation and cross-discipline collaboration - Vision communication and storytelling - Influencing decision-making and advocacy |
| Topic 4: Value Design | 32% | - Ethics, values, and user-centric principles - Co-creation and stakeholder engagement methods - Problem framing and challenge statements - Feasibility, desirability, and viability assessment - Strategic rationale and future implications |
Salesforce Certified Strategy Designer Sample Questions:
Question 1
As per the strategy proposed by Salesforce, what is the next step to follow after the process of Ideation?
A. Idea Synthesis through the creation of Solution Concepts
B. Challenge Framing through Brainstorming Prompts
Question 2
In a usability test, who is responsible for managing and controlling the tests?
A. Moderator
B. Users
C. UX Designer
Question 3
Why is Storytelling fundamental to convey a Strategic Vision?
A. It is fundamental to use storytelling as a prompt during ideation to steer the creation of ideas.
B. It helps in guiding others through your understanding and expected outcome by framing the needs and solutions as a narrative.
Question 4
Which of the following is NOT an app development Model supported by Salesforce?
A. Package Development
B. Apex Development
C. Org Development
D. Change Set Development
Question 5
Which two Call Center KPIs are dramatically improved by Salesforce CTI integration?
A. Productivity and CSAT
B. Handle Time and Cross Sell
C. Upsell and Handle Time
D. Productivity and Handle Time
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: D |
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