Purchase Avaya : 31860X Exam Materials and then pass exam easily
Last Updated: Sep 14, 2026
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Avaya 31860X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Call Control and Signaling | - SIP fundamentals in Avaya IX - Call routing and dialing plans |
| Integration and Interoperability | - PSTN connectivity - Third-party SIP integration |
| Endpoints and Devices | - IP deskphones and soft clients - Device provisioning and management |
| System Administration and Troubleshooting | - Monitoring tools and logs - Common deployment issues |
| Avaya IX Calling Architecture | - Core platform components - Deployment models (on-premises / hybrid) - Solution design principles |
Avaya IX™ Calling Design Sample Questions:
Your customer is migrating CS1000 devices to Avaya Aura and is asking what role the Avaya Device Adapter plays.
Which two statements about an Avaya Device Adapter are true? (Choose two.)
- A. It is a Breeze Snap-in that provides CS1000 endpoint Call Park and Page functionality.
- B. It is a Breeze Snap-in that allows CS1000 endpoint registration with Session Manager.
- C. It is a Breeze Snap-in that allows CS1000 endpoint feature support from Communication Manager.
- D. It is a Breeze Snap-in that allows CS1000 endpoint registration with Communication Manager.
Correct Answer: A,B 🗳️
You have a customer who requires both SIP Trunking and Remote Workers. After examining the features needed overall, you have determined that 700 Core Suite licenses are required. You still need to quote SBCE licenses, in addition to the entitlements included with Core Suite licenses, to support a total of 120 PSTN SIP trunks and 330 remote workers. The customer has agreed to a 3 remote worker users to 1 session access basis-How many additional standard and advanced a la carte SBCE licenses are needed? (Choose two.)
- A. 20 SBCE Standard Licenses
- B. 30 SBCE Standard Licenses
- C. 10 SBCE Advanced Licenses
- D. 20 SBCE Advanced Licenses
Correct Answer: C 🗳️
Your customer is asking about the Multiple Appearance Directory Number (MADN) feature that has been added in support of CS1000 migrations. It includes Single Call Appearance/Arrangement (SCA) which works like Communication Manager bridging, and multiple Call Appearance/Arrange (MCA) which works like bridging on the CS1000.
Which statement about MCA is true?
- A. It is tied to a particular call appearance on the primary endpoint.
- B. It is only available on Avaya Equinox clients.
- C. It is only available on Device Adapted sets.
- D. It makes all calls private.
Correct Answer: D 🗳️
Your customer has a CTI application that requires Avaya Aura Application Enablement Services (AES). To work with AES, how must Communication Manager be operating?
- A. As an Evolution Server
- B. In a survivable remote mode
- C. In the Avaya Aura Core
- D. As a Feature Server
Correct Answer: B 🗳️
In preparation for the migration of CS1000 phones to Avaya Aura, your customer is trying to understand how things will work after the migration.
How will CS1000 phones register?
- A. Directly to Communication Manger
- B. Directly to the Avaya Device Adapter
- C. To System Manager via the Avaya Device Adapter
- D. To Session Manager via the Avaya Device Adapter
Correct Answer: B 🗳️
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