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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. In addition to using your company's price list, which tool should you use as a reference to get pricing information when no special discount is requested?

A) HP Care Pack Central
B) HP Support Center
C) HP Channel Services Network
D) HP Sales Central

2. Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

A) HP Cross Sell Solution
B) HP Cirrus
C) HP Support Center
D) HP Sales Central

3. Why is it important to register HP Services?

A) It is less expensive to replace registered HP devices than devices that are not registered.
B) Registering HP Services entitles the customers to valuable rebates.
C) When a customer calls for support, the HP Services agent can verify the customer and which services they are entitled to.
D) Registering HP Services is required to set up automatic renewal of services.

4. HP Next Business Day Onsite services benefit customers in which ways? (Select two.)

A) They help minimize the impact of downtime on the business.
B) They enable IT resources to focus more on the value-added business tasks.
C) They automatically come with the Image and Application service.
D) They cover repairs due to spills, drops, or electrical surges.
E) They can be enhanced by adding remote support for minimal additional cost.

Solutions: