Purchase Salesforce : Slack-Admn-201 Exam Materials and then pass exam easily
Last Updated: Sep 28, 2026
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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Slack Success | 15% | - Create help channels for user support - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Promote best practices and user adoption |
| Topic 2: Security | 15% | - Monitor and audit workspace activity - Configure security policies and compliance settings - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies - Enable multi-factor authentication (MFA) |
| Topic 3: User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles - Configure user provisioning and deprovisioning - Handle user onboarding and offboarding |
| Topic 4: Fundamentals | 9% | - Differentiate between Slack plans and features - Understand Slack roles and responsibilities - Navigate the Slack Admin console |
| Topic 5: App Administration | 10% | - Manage integrations and workflows - Manage app approvals and app directory - Configure app permissions and settings - Understand Slack Connect for inter-organization collaboration |
| Topic 6: Channel & User Group Administration | 28% | - Manage user groups and channel permissions - Manage default channels and required channels - Configure channel management policies - Implement channel naming conventions and best practices - Convert public channels to private channels |
| Topic 7: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations |
Salesforce Certified Slack Administrator Sample Questions:
You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)
- A. Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
- B. Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
- C. Advise Workspace Admins to direct all members to Slack's website to review new features.
- D. Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
Correct Answer: B 🗳️
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You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels.
After reviewing existing channels, you determine that there are three types of channels most often created: * Slack Connect channels for collaborating with partners.
* Channels for groups within a line of business.
* Channels to support collaboration on specific engagements.
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)
- A. #ext-
- B. #team-
- C. #proj-
- D. announce
- E. #slack
- F. #help
Correct Answer: A,B,C 🗳️
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The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Streamline an incident management workflow.
- B. Allow everyone on the Customer Support team to approve and install the apps they need.
- C. Approve and install apps to integrate their support tools with Slack.
- D. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
Correct Answer: A,C,D 🗳️
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A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
- A. True
- B. False
Correct Answer: A 🗳️
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You are a Slack admin and you have just implemented Enterprise Key Management (EKM) within your Enterprise Grid.
In which situation would it be most appropriate to revoke the key?
- A. When working with contractors in a Slack Connect channel.
- B. When a Multi-Channel Guest is invited into one of the company's workspaces.
- C. When sensitive information is placed in the incorrect channel and shared with other users.
Correct Answer: C 🗳️
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