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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A nonprofit wants its staff to spend most of their time in Salesforce, but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce. How should the consultant integrate these applications?

A. Implement Salesforce Canvas
B. Configure External Objects
C. Implement Distributed Marketing
D. Configure External Data Sources

Question 2

A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?

A. Update the assigned Permission Set.
B. Create a criteria-based sharing rule.
C. Create and assign a new profile.9
D. Update default sharing to Public Read/Write.

Question 3

An organization wants to track the giving history and life milestones of donors. The organization's staff must be notified when a donor attends an activity, so they can reach out immediately. Which Nonprofit Cloud for Fundraising feature should the organization use?

A. Donor Profile
B. Timeline
C. Recency, Frequency, and Monetary Value (RFM) Scoring

Question 4

A nonprofit has engaged a consultant to help export detailed accounting transactions to its existing external financial system using Accounting Subledger Starter Edition. The nonprofit requires export of all pledges when they are booked. Which solution should the consultant recommend?

A. Set "Pledged" stage to "Finalized" in Stage to State Mapping.
B. Set "Pledged" stage to "Committed" in Stage to State Mapping.
C. Upgrade to Accounting Subledger Growth Edition.
D. Use Flow to create Ledger Entries on Opportunity update.

Question 5

A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A. Automatic Campaign Member Management
B. Sales Process
C. Customizable Campaign Influence
D. Customizable Rollups

Solutions: