Purchase Pegasystems : PEGACPCSD23V1 Exam Materials and then pass exam easily

Last Updated: Oct 11, 2026

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Pegasystems PEGACPCSD23V1 Exam Syllabus Topics:

SectionObjectives
Security and Application Governance- Security Model
  • 1. Access roles and privileges
    • 2. Authentication and authorization basics
      Business Logic and Automation- Case Automation
      • 1. Automation of workflows
        • 2. Service level agreements (SLAs)
          - Decisioning and Routing
          • 1. Routing and assignment rules
            • 2. Business rules configuration
              Application Development in Pega Platform- UI and User Experience
              • 1. Section rules and UI design
                • 2. Dynamic layouts and responsiveness
                  - Data and Integration
                  • 1. REST and external system integration
                    • 2. Data pages and data modeling
                      Pega Customer Service Application Design- Omni-channel Service Experience
                      • 1. Interaction channels configuration
                        • 2. Customer engagement flows
                          - Customer Service Case Management
                          • 1. Case lifecycle and stages
                            • 2. Case types and data model usage
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