Purchase Salesforce : Plat-UX-102 Exam Materials and then pass exam easily

Updated: Aug 11, 2026

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Salesforce Plat-UX-102 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform Strategy Designer (Plat-UX-102)
Exam Number:Plat-UX-102
Passing Score:70%
Real Exam Qty:60 scored questions + up to 5 unscored questions
Exam Format:Multiple choice, Scenario-based questions
Available Languages:English, Japanese
Exam Duration:105 minutes
Related Certifications:Salesforce Certified UX Designer
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Platform Administrator
Exam Price:$200 USD (varies by region)
Certificate Validity Period:Not explicitly defined (Salesforce certifications typically require maintenance via Trailhead maintenance modules)
Recommended Training:Platform Strategy Designer Prep Path
Salesforce Strategy Designer Trailmix (Trailhead)
Exam Registration:Salesforce Webassessor Scheduling
Salesforce Certification Registration
Sample Questions:Salesforce Plat-UX-102 Sample Questions
Exam Way:Proctored online exam or onsite testing center
Pre Condition:Recommended 3+ years experience in strategy design or UX/product roles and 1–2 years experience on Salesforce Platform
Official Syllabus URL:https://trailhead.salesforce.com/en/credentials/strategydesigner

Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionObjectives
Topic 1: Value Design- Strategic direction
  • 1. Innovation opportunity identification
    • 2. Business outcome alignment
      - Challenge framing and problem definition
      • 1. Defining effective challenge statements
        • 2. Understanding organizational dynamics
          Topic 2: Intangible Deliverables- Stakeholder alignment
          • 1. Cross-functional relationship mapping
            • 2. Stakeholder engagement strategies
              - Communication and visioning
              • 1. Vision presentation techniques
                • 2. Storytelling for product strategy
                  Topic 3: Tools and Artifacts- Salesforce platform capabilities
                  • 1. High-level platform feature mapping
                    • 2. Feasibility, desirability, viability assessment
                      - Co-creation methods
                      • 1. Design collaboration techniques
                        • 2. Stakeholder workshops

                          Salesforce Certified Platform Strategy Designer Sample Questions:

                          1. A strategy designer creates a bridge from the project vision to product development through prioritization.
                          Which factor should be considered to minimize cost and maximize value?

                          A) Effort
                          B) Velocity
                          C) Usability


                          2. A design team is working on the challenge: "How might we provide tools to enable customers to resolve service issues by themselves rather than escalating to human representatives?" Which bot metrics should the strategy designer suggest to assess the impact of their work?

                          A) Human takeover rate
                          B) Total conversations
                          C) Customer satisfaction rate


                          3. A consumer healthcare startup wants to collect data on patients' symptoms over time, and plans to research how to monetize this data.
                          How should a strategy designer counsel leadership in consideration of ethical implications for both the company and its patients?

                          A) Research similar healthcare organizations about how they are monetizing patient data
                          B) Facilitate a Consequence Scanning workshop before proceeding with any further investment.
                          C) Perform user research with patients to understand their level of comfort of data being shared for


                          4. Cloud Kicks' product team is focused on a new business casual clothing line that they think will account for over half of the company's revenue in the future.
                          Which trend should influence desirability the most?

                          A) Digital product passports' to help prevent counterfeiting
                          B) Hybrid work emphasizing the need for color and comfort
                          C) Supply chain issues that delay product availability


                          5. Cloud Kicks has released a wearable device for athletes but struggles to find product market fit. The design team begins an initiative to better understand user needs and improve the device.
                          What should the strategy designer do to engage with internal stakeholders invested in the project?

                          A) Survey stakeholders for insights and ideas, as their diverse perspectives are likely to uncover unmet needs.
                          B) Align stakeholders on what success for the looks like and throughout the project,
                          C) Assign specific tasks to each stakeholder so they each add something important to the project,


                          Solutions:

                          Question # 1
                          Answer: A
                          Question # 2
                          Answer: C
                          Question # 3
                          Answer: B
                          Question # 4
                          Answer: B
                          Question # 5
                          Answer: B

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