Updated: Aug 08, 2026
No. of Questions: 72 Questions & Answers with Testing Engine
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| Certification Vendor: | WGU |
| Exam Name: | Operations Management |
| Exam Number: | C215, VDC2 |
| Exam Price: | Included in tuition |
| Certificate Validity Period: | Valid upon completion, no expiration |
| Related Certifications: | WGU Master of Business Administration WGU Bachelor of Science in Business Management |
| Exam Format: | Multiple Choice, Select All That Apply |
| Available Languages: | English |
| Passing Score: | 70% |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 70–72 |
| Recommended Training: | WGU Course Resources & Study Guides |
| Exam Registration: | WGU Student Portal |
| Sample Questions: | WGU Operations-Management Sample Questions |
| Exam Way: | Online proctored exam via WGU testing platform |
| Pre Condition: | Enrollment in WGU business or MBA program; no prior exams required |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees/mba-curriculum.html |
| Section | Weight | Objectives |
|---|---|---|
| Supply Chain and Inventory Management | 20% | - Inventory Control
|
| Quality Management Methods | 25% | - Quality Tools and Techniques
|
| Forecasting and Project Management | 20% | - Demand Forecasting
|
| Capacity Planning and Facility Layout | 15% | - Capacity Concepts
|
| Process Design and Analysis | 20% | - Process Types
|
1. What is the third basic element in the just-in-time (JIT) system if the first element is total quality management (TQM) and the second is JIT manufacturing?
A) Quality circles
B) Simply organized inventory
C) Capacity utilization
D) Respect for people
2. Which factor determines how long it takes a qualified operator to perform a duty of the job requirements under the assumption that the operator is working at a sustainable pace with the proper tools for the process?
A) Standard time
B) Normal time
C) Performance time
D) Observed time
3. What do assignable causes of variation indicate?
A) A computer virus was found in the system.
B) Equipment was found to be out of control.
C) Human resources found an operator was at fault.
D) Out-of-control signals were found in the process.
4. Which role do third-party logistics providers play in the supply chain?
A) Internal distributors
B) Tier three distributors
C) Tier two distributors
D) External distributors
5. What is the measure of how much supply chain is owned or operated by the manufacturer?
A) Horizontal integration
B) Insource integration
C) Vertical integration
D) Outsource integration
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |
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