Purchase EXIN : ITIL Deutsch Exam Materials and then pass exam easily

Updated: Oct 04, 2026

No. of Questions: 505 Questions & Answers with Testing Engine

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EXIN ITIL Deutsch Exam Overview:

Certification Vendor:PeopleCert
Exam Name:ITIL 4 Foundation
Exam Number:ITIL 4 Foundation
Related Certifications:ITIL 4 Managing Professional
ITIL 4 Strategic Leader
Available Languages:Polish, Arabic, German, Portuguese (Brazil), Norwegian, Chinese (Simplified), Italian, French, Vietnamese, English, Russian, Japanese, Hungarian, Dutch, Ukrainian, Swedish, Turkish, Korean, Indonesian, Greek, Romanian, Czech, Thai, Spanish, Malay, Finnish
Exam Duration:60 (75 for non-native speakers)
Certificate Validity Period:3 years (renewable via 60 CPD points)
Real Exam Qty:40
Passing Score:65% (26/40)
Exam Price:$599 USD
Exam Format:Multiple Choice
Sample Questions:EXIN ITIL Deutsch Sample Questions
Exam Way:Online (Remote Proctored) or On-site (Test Center)
Pre Condition:None
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-4-Foundation

EXIN ITIL Deutsch Exam Syllabus Topics:

SectionObjectives
Understand how the ITIL guiding principles can help an organization adopt and adapt service management- Explain the use of the guiding principles
- Describe the nature, use and interaction of the guiding principles
Understand how the ITIL practices contribute to the service value chain- Explain the role of selected practices in the service value chain
Understand the key concepts of service management- Recall the definition of: service, utility, warranty, customer, user, service management, sponsor
- Describe the key concepts of creating value with services
- Describe the key concepts of service relationships
Know the purpose and key terms of selected ITIL practices- Describe the purpose of selected practices
  • 1. Service Desk
  • 2. Service Level Management
  • 3. Incident Management
  • 4. Problem Management
  • 5. Change Control
  • 6. Service Request Management
  • 7. Continual Improvement
- Define key terms for selected practices
Understand the activities of the service value chain, and how they interconnect- Describe the interconnected nature of the service value chain and its activities: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support
Understand the purpose and components of the ITIL service value system- Describe the ITIL service value system
Understand the four dimensions of service management- Describe the four dimensions: Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes

EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:

Question #1

Welche Rolle wäre am BESTEN für jemanden geeignet, der Erfahrung in der Verwaltung von Beziehungen zu verschiedenen Interessengruppen, einschließlich Lieferanten und Geschäftsführern, hat?

  • A. Problemanalytiker
  • B. Service-Desk-Agent
  • C. Autorität ändern
  • D. Service-Level-Manager
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

Was beschreibt die Ergebnisse?

  • A. Materielle oder immaterielle Leistungen
  • B. Von einem Produkt oder einer Dienstleistung angebotene Funktionalität
  • C. Von einem Stakeholder gewünschte Ergebnisse
  • D. Konfiguration der Ressourcen einer Organisation
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

In welchem Schritt des „Kontinuierlichen Verbesserungsmodells“ wird ein Verbesserungsplan umgesetzt?

  • A. Handeln Sie
  • B. Sind wir dort angekommen?
  • C. Wie kommen wir dorthin?
  • D. Was ist die Vision?
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

Was kann als Betriebsmodell für die Erstellung und Verwaltung von Produkten und Dienstleistungen beschrieben werden?

  • A. Leitprinzipien
  • B. Service-Wertschöpfungskette
  • C. Governance
  • D. Praktiken
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

Identifizieren Sie das fehlende Wort in den folgenden Sätzen.
Ein Service ist ein Mittel zur gemeinsamen Wertschöpfung, indem er die von den Kunden gewünschten Leistungen ermöglicht, ohne dass der Kunde bestimmte Kosten und Risiken tragen muss.

  • A. Ergebnisse
  • B. Garantie
  • C. Dienstprogramm
  • D. Ausgänge
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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