Purchase Salesforce : AI-201 Exam Materials and then pass exam easily

Updated: Oct 03, 2026

No. of Questions: 315 Questions & Answers with Testing Engine

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Salesforce AI-201 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Agentforce Specialist
Exam Number:AI-201
Exam Price:Free (First attempt) / $100 (Retake)
Passing Score:73%
Real Exam Qty:60
Related Certifications:Salesforce Certified Agentforce Specialist
Exam Duration:105 minutes
Available Languages:English
Sample Questions:Salesforce AI-201 Sample Questions
Exam Way:Online (proctored) or at a testing center
Official Syllabus URL:https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide

Salesforce AI-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Prompt Engineering30%- Prompt Builder & Template Creation
  • 1. Best practices
- Agentforce AI Setup & Configuration
  • 1. Advanced implementation strategies
Topic 2: Reasoning Engine & AI Actions- Workflow mastery
  • 1. Custom Agent actions (Apex)
  • 2. Custom Agent actions (Flows)
  • 3. Standard Agent actions
Topic 3: Agent Force Concepts30%- Einstein GPT Integration
  • 1. Advanced implementation strategies
- Data Cloud & Grounding Techniques
  • 1. Real-world applications
Topic 4: Einstein Trust Layer & Security- Trust Layer & Security Features
  • 1. Enterprise-grade deployment
- Data Masking
  • 1. Configuration of privacy data entities

Salesforce Certified Agentforce Specialist Sample Questions:

Question #1

Which scenario best illustrates the use of Model Context Protocol (MCP) in an enterprise Al deployment?

  • A. A sales agent discovering other agents' capabilities using Agent Cards
  • B. A customer service agent engaging another agent in real-time conversation to resolve tickets
  • C. A legal assistant agent using MCP to dynamically find a document classification API to analyze case files
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

A sales manager is using Agent Assistant to streamline their daily tasks. They ask the agent to Show me a list of my open opportunities. How does the large language model (LLM) in Agentforce identify and execute the action to show the sales manager a list of open opportunities?

  • A. The LLM uses a static set of rules to match the user's request with predefined topics and actions, bypassing the need for dynamic interpretation and planning.
  • B. The LLM interprets the user's request, generates a plan by identifying the apcMopnete topics and actions, and executes the actions to retrieve and display the open opportunities
  • C. Using a dialog pattern. the LLM matches the user query to the available topic, action and steps then performs the steps for each action, such as retrieving a fast of open opportunities.
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Correct Answer: B  🗳️

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Question #3

Amid their busy schedules, sales reps at Universal Containers dedicate time to follow up with prospects and existing clients via email regarding renewals or new deals. They spend many hours throughout the week reviewing past communications and details about their customers before performing their outreach. Which standard Copilot action helps sales reps draft personalized emails to prospects by generating text based on previous successful communications?

  • A. Agent Action: Find Similar Opportunities
  • B. Agent Action: Summarize Record
  • C. Agent Action: Draft or Revise Sales Email
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Correct Answer: C  🗳️

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Question #4

Universal Containers wants to assign agents to improve department efficiency. Which configuration ensures the right tasks are handled by the right agents?

  • A. SDR Agent for lead qualification, Service Agent for support tickets, Employee Agent for HR requests
  • B. Sales Coach Agent for lead and service Agent for HR requests, and Support tickets to ensure cases are available
  • C. One Service Agent to efficiently handle each of these scenarios, which reduces the number of agent types needed for support
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Correct Answer: A  🗳️

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Question #5

What is the purpose of applying filters in a custom retriever configuration?

  • A. Filters reformat and aggregate multiple documents into a single summary output to streamline and unify retriever output for more efficient and accurate Al grounding.
  • B. Filters narrow the search results by applying up to 10 conditions based on fields defined in the search index, thereby enhancing the relevancy of the content returned.
  • C. Filters automatically encrypt and mask sensitive fields in the search index to ensure that only non- confidential information is retrieved for public queries.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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