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Salesforce Certified Platform Strategy Designer Sample Questions:

1. A strategy designer is facilitating a cross-functional critique on a concept for their company's new loyalty program.
What should the designer do to ensure all voices are heard, regardless of position?

A) Use a round-robin format, where everyone can share equally.
B) Hold separate critiques so everyone feels comfortable speaking.
C) Only collect written feedback from these who are comfortable providing it.

2. Cloud Kicks has uncovered a trend in parents and children wearing similar, coordinated fashion. A strategy designer is scoping a project to explore the potential of this opportunity. When should families be invited to co-create with designers?

A) Concepting
B) Prototyping
C) Roadmapping

3. Cloud Kicks is launching a new online store and wants to ensure the team follows an ethical decision-making process and that the delivered product does not accrue ethical debt.
Which methodology should be suggested?

A) Consequence Scanning Workshop
B) Human-Centered Design
C) Jobs to be Done Framework

4. Cloud Kicks asks to see a roadmap denoting how the design team will turn their product vision into reality.
What should the team do when developing their roadmap?

A) Set expectations that once the roadmap is approved It will not be modified.
B) Ensure stakeholders stay connected and aligned during roadmap development
C) Focus on features, including detailed outputs associated with each one.

5. Cloud Kicks (CK) wants to make sure its customers understand the ion between its prod and its goal of sustainable manufacturing.
CK initiates a project to integrate sustainable messaging into its commerce experience, What should the strategy designer use to ensure the new sustainability messaging is desirable to customers?

A) Journey mapping
B) Content strategy
C) Customer interviews

Solutions: