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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Sales Cloud Consultant Exam |
| Exam Number: | Sales-Con-201 |
| Real Exam Qty: | 65 |
| Exam Format: | Multiple-select, Multiple-choice |
| Passing Score: | 73% |
| Available Languages: | Japanese, English, Portuguese (Brazilian), Spanish, German, French |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Administrator |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 (retake: USD 100) |
| Recommended Training: | Prepare for Your Salesforce Sales Cloud Consultant Credential Administer, Extend, and Automate Salesforce (ADX211) |
| Exam Registration: | Pearson VUE Kryterion Webassessor |
| Sample Questions: | Salesforce Sales-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No mandatory prerequisites; recommended: Salesforce Certified Administrator, hands-on experience with Sales Cloud implementation |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-sales-cloud-consultant---Sales-Con-201 |
| Section | Weight | Objectives |
|---|---|---|
| Consulting Practices | 14% | - Project management and delivery lifecycle - Facilitate successful engagements and adoption - Discovery, requirement analysis, and solution design |
| Data Management | 15% | - Ensure data quality and scalability - Data migration and integration considerations - Manage data governance and maintenance |
| Implementation Strategies | 15% | - Translate business requirements and KPIs into Sales Cloud solutions - Plan deployment and post-implementation improvements - Align sales processes with organizational goals |
| Predictive and Generative AI | 13% | - Apply Trusted AI Principles and ethical guidelines - Use AI tools in Sales Cloud and Agentforce for Sales |
| Sales Lifecycle | 23% | - Analyze sales and marketing processes - Select appropriate features: Sales Engagement, Territory Management, Forecasting, Einstein AI - Design reports and dashboards based on KPIs |
| Practical Application of Sales Cloud Expertise | 33% | - Build end-to-end sales processes from Lead to Close - Leverage Campaigns and integration tools - Apply security models: sharing rules, role hierarchy, Account/Opportunity Teams - Configure Products, Price Books, Quotes, and multi-currency settings |
Question 1
A consultant for Cloud Kicks is migrating data from an on-premises system to Salesforce. The consultant has imported Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW. What is causing these records to fail?
A. An Apex trigger on the Account object is firing on insert and causing the Contact import to fall.
B. Contact records should be imported in the same batch as Account records.
C. Updates to child records that have the same parent records are being processed simultaneously.
Question 2
A consultant wants to visually show sales reps their pipeline by stage and allow drag-and-drop updates to Opportunity stage. What should the consultant recommend?
A. Related list only
B. Kanban view
C. Print report
Question 3
Cloud Kicks (CK) has organization-wide defaults set to Public Read-Only for Opportunity. One of the Account Team roles at CK is Executive Sponsor. Account Team members with the Executive Sponsor role need Read/Write access to all child Opportunities. How should the consultant meet the requirement?
A. Create an Opportunity sharing rule to grant Read/Write access to Opportunities.
B. Create an Account sharing rule to grant Read/Write access to Opportunities.
C. Create a flow to grant Read/Write access to Opportunities.
Question 4
During the last requirements meeting, Cloud Kicks team members said they will be attending a conference next week. What should a consultant do in response to this news?
A. Use the downtime to develop User Acceptance Testing (UAT) scripts.
B. Update the project plan and communicate it to stakeholders.
C. Ask the client to sign off on requirements and start the Build phase.
Question 5
Cloud Kicks wants to enable sales reps to view an individual team member's split percentage when the split percentage is less than 100% of the revenue amount. Which attribution method should the consultant recommend?
A. Opportunity Percentage Split
B. Opportunity Overlay Split
C. Opportunity Amount Split
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: A |
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