Purchase EXIN : ITILSC-OSA日本語 Exam Materials and then pass exam easily
Updated: Aug 29, 2026
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PeopleCert ITIL Service Capability Operational Support and Analysis ITILSC-OSA Exam
PeopleCert ITIL Service Capability Operational Support and Analysis ITILSC-OSA Exam validate the Candidates working knowledge of OSA to enable event, incident, request, problem, access, technical, IT operations and application management. It also tests the Candidates have the ability to manage the everyday operation of IT services. Candidate must have a strong understanding to implement the ITIL processes that will help them to deliver and support services to customers.
How to book the ITILSC-OSA Exam
These are following steps for registering the ITILSC-OSA exam. Step 1: Visit PeopleCert Exam Registration Step 2: Select the onsite proctored or online proctored delivery method of Certification Exam Step 3: Select Date, time and confirm with a payment method
EXIN ITILSC-OSA日本語 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Intermediate Capability: Operational Support and Analysis (OSA) |
| Exam Number: | ITILSC-OSA |
| Exam Price: | Approximately USD 250 (varies by region and exam institute) |
| Exam Format: | Multiple answer questions, Scenario-based multiple choice |
| Related Certifications: | ITIL Intermediate Capability: Service Offerings and Agreements (SOA) ITIL Managing Across the Lifecycle (MALC) ITIL Intermediate Capability: Planning, Protection and Optimization (PPO) ITIL Foundation |
| Real Exam Qty: | 8 scenario-based multiple choice questions |
| Passing Score: | 70% (28/40) |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Recommended Training: | EXIN Accredited Training Providers |
| Exam Registration: | EXIN ITIL Certification Page |
| Sample Questions: | EXIN ITILSC-OSA日本語 Sample Questions |
| Exam Way: | Computer-based exam (online proctored or test center) |
| Pre Condition: | ITIL Foundation certification is required before taking this exam. |
| Official Syllabus URL: | https://www.exin.com |
EXIN ITILSC-OSA日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Access Management | - Identity and access control principles - Authorization and rights management |
| Topic 2: Request Fulfilment | - Request models and workflows - Standard service requests handling |
| Topic 3: Service Operation Principles | - Functions and processes in Service Operation lifecycle phase - Purpose and value of Service Operation |
| Topic 4: Event Management | - Event correlation and response - Event detection and filtering |
| Topic 5: Service Desk | - Roles and responsibilities of service desk - Service desk structure and models |
| Topic 6: Operational Activities | - Monitoring and control activities - IT operations management practices |
| Topic 7: Problem Management | - Root cause analysis techniques - Known error database usage |
| Topic 8: Incident Management | - Incident lifecycle and workflow - Major incident handling |
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